Feel more at home on every floor.

We plan the installation around the dimensions of your stairs and the surrounding space. Seating and access at each end are part of choosing a suitable arrangement.

Review the seat, controls, starts and stops, and emergency features of the proposed model. Equipment features should be clear before you make a selection.

Ask which installation, warranty and service arrangements are included for the selected stair lift. Confirm the equipment provider and the contact for maintenance before accepting the proposal.

The staircase is the starting point for an assessment, but the places where a person gets on and off matter too. Discuss seating and transfer needs with the appropriate professionals, and consider doorways, landings and the route beyond the stairs.

Tell the assessor who else uses the staircase and which nearby doors or circulation paths must remain usable. Equipment fit and safe use must be confirmed for the specific person, staircase and selected model.

• Stair shape, turns and the available space at each landing.
• Seat, controls and other features to evaluate for the intended user.
• Parking position and the space needed when the lift is folded.
• Power, servicing and instructions for an interruption or equipment fault.

Request the model information and its written operating, maintenance and warranty documents before committing. Ask who provides servicing, how service requests are made and which responsibilities belong to the owner.

At handover, review the controls and operating instructions with the people who will use the equipment. Keep the model details and support information somewhere easy to find.

Bring photos of the full staircase, its turns and both landings. Explain who will use the lift, whether a walking aid is used, and which parts of getting on or off feel difficult. An on-site assessment determines the appropriate layout.

Different stair layouts call for different equipment and rail designs. Discuss straight, curved and landing arrangements during the assessment rather than choosing a model from a photograph alone.

Ask for the equipment model, rail layout, installation scope, electrical requirements, user orientation, warranty terms and the contact for maintenance or service.